Jeremy Fisher

USAA | Bank Data, Analytics & Governance | Remote

• Remediated and improved 100+ failing data-quality rules in Alation across all six quality dimensions (accuracy, completeness, consistency, timeliness, uniqueness, validity), raising data integrity by about 30% on Critical Data Elements.
• Profiled Critical Data Elements, then built virtual tables and data-quality rules aligned with Risk and Control Self-Assessment (RCSA) requirements.
• Closed 170+ sensitive-data remediations across production and non-production at 100% on-time, including DL2 Snowflake scans.
• Held the approval gate for new and modified database objects, clearing 19 DDLC requests with Asset Product Owners and IT.

USAA | Bank Information Governance | Remote

• Led 500+ staff through Data Development Lifecycle (DDLC) trainings and office hours while supporting the bank-wide rollout.
• Documented business and technical metadata across the Information Asset Inventory (IAI) and Information Governance Catalog (IGC).
• Recertified 33 User Developed Applications with Deposit Services SMEs, moving each through mitigation, certification, or retirement.
• Completed 200+ asset classification reviews and registration approvals so new assets entered the catalog correctly classified.

USAA | Enterprise Transaction Platforms

• Improved infrastructure capacity 10% through configuration and capacity tuning that held performance steady under peak workloads.
• Built and delivered 10+ technical training modules to standardize how engineers are onboarded to the platform.
• Queried Splunk to isolate root causes of mainframe and CICS performance issues.

Depository Trust & Clearing Corporation (DTCC) | Enterprise Infrastructure & Mainframe

• Directed enterprise infrastructure projects across mainframe MQ, CICS, and middleware platforms, cutting average project completion time 20% through tighter development-to-infrastructure coordination.
• Led bi-annual disaster recovery planning for enterprise systems, wrote the business continuity playbooks, and served as on-call point lead for production DR exercises.
• Managed service requests, incidents, and change management through ServiceNow in alignment with DTCC infrastructure standards.

Depository Trust & Clearing Corporation (DTCC) | Enterprise Infrastructure & Mainframe

• Implemented configuration changes, software upgrades, and middleware patches across CICS and MQ environments, coordinating with change management teams to keep production stable.
• Supported mainframe transaction processing software for global enterprise applications, contributing fixes and configuration improvements across distributed MQ environments.

Depository Trust & Clearing Corporation (DTCC) | Enterprise Infrastructure & Mainframe

• Monitored production infrastructure environments and deployed updates for Tier 1 caching solutions across DTCC enterprise systems.
• Created recovery and validation procedures for mainframe applications to support operational resilience for production workloads.